If your IWOM product is defective, we kindly ask you to contact the store where you purchased it. Please remember to bring a valid receipt or any other proof of purchase.
If your product fails due to a manufacturing or material defect, we will of course repair the item or replace it within the warranty period.
Damages or faults such as rips, tears, burns and holes are not covered under the terms of our warranty policy. In some cases, you can repair damages caused by normal wear and tear yourself.
Please do not hesitate to get in touch with IWOM Outerwear for further information about your product guarantee
IWOM Outerwear warrants to the original purchaser, with proof of purchase, that its delivered products shall be free from defects in material and workmanship under normal use for a period of 1 year.